Some of Our Clients You May Know
The Problem
High Costs
Hiring Full time reps, expanding to new markets with new language requirements
Wasted Data
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Response Times
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WorkFlows
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AI Powered Responses & Routing
We Integrate with all your virtual touchpoints to automate replies for structured inquiries and route unstructured queries to the intended respondent.
Phone
SMS &
Text
Works With
Review Platforms
Connect Your Online Store
Integrate with your e-commerce store to optimize ticket handling and achieve the best analysis results.
Integrate Directly With Your Shipping Provider
For direct information retrieval and analysis on your shipping provider and how your customers feel about it - Analyze customer feedback and assess the performance of your shipping provider.
Setup Process
Personalized Integration
We will help you connect your Phone Number, Email, Shipping Provider, Shopify, Review/Feedback Systems, etc.
Sit Back And Enjoy
Enjoy your new-found free time, to leverage your new customer data
Initial Consultation
Sit down with our team, tell us how we can help you, provide us with some information about your business so we can build your CX team
Testing And Perfecting
Contact your virtual admin as a customer and ask it questions, then tell us how we can fine-tune it to your liking
Try it Out Yourself
Contact Manni to Discover how we can Enhance your Customer Service
Phone & SMS (647) 370-4263
Hit Play to Listen to Manni in Action
Hear What Our Customers Have to Say
Some Features we Think are Pretty Cool
With our service, customers can easily text, email or call back the number or email that reaches out to them. Enjoy seamless communication tailored to your preferences, ensuring that every message gets a personalized response.
Say goodbye to "no-reply"
Personalized and Custom Follow Ups
Every time a customer interacts with your business; places an order, books an appointment, or calls asking about a product, we can automatically send a personalized follow-up. Ie. order confirmation with live automatic updates on package ETA
Based on recent studies over 50% of the population experiences phone anxiety, marked by discomfort and physical symptoms during calls. This anxiety often stems from the lack of visual cues and the immediate pressure of verbal communication.
Eliminate Phone Anxiety
OMNI Channel Communication With Cross Intermediary Memory
(Cross Intermediary Memory Coming Soon)