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Transform Your Customer Service with AI

Do you want to reduce your customer service costs?

Are you looking to improve customer satisfaction rates? 

Do you want a 360-view of your customers while leveraging AI to make proactive insights?

Mengalo Analytics, Mengalo

Powered by IBM, AWS & OpenAI

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Improve Customer Satisfaction 

Understand Your Customers

Reduce Customer Service Costs

Expand & Scale

With instant and personalized responses 24/7 in any language

Automate the repetitive work, to decrease workload and reduce CSR turnover

With all queries in once place leverage AI to identify issues and opportunities

Holidays, promotions, and new markets - scale up and down with ease 

Mengalo is built for e-commerce & CPG!

Every CPG brand is unique. Whether you want real-time feedback and marketing updates in your inbox or a bi-weekly bespoke summaries, our service easily adapts to fit your needs.

Order Tracking

Product Questions

Company Information

Customer Feedback

1000's of Inquiries Resolved for Top-Tier Brands!

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AI Powered Responses & Routing

Automate replies for structured inquiries and automatically route unstructured queries to the best suited respondent.

Email

Phone

SMS &
Text

Mengalo
Mengalo Gmail
Mail
Mengalo google store
Mengalo Yelp
Mengalo Whatsapp
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Mengalo messages

Works With

Review Platforms

Effortlessly connect with your customers through automated calls, emails, texts, chatbots, and more! Whether it's a virtual voice agent or a smart email responder, provide instant, personalized responses in any language, 24/7.

Connect Your Online Store 

Integrate with your e-commerce store to optimize ticket handling and achieve the best analysis results.

Integrate Directly With Your Shipping Provider

For direct information retrieval and analysis on your shipping provider and how your customers feel about it - Analyze consumer feedback and assess the performance of your shipping provider.

Setup Process

Personalized Integration

We will help you connect your Phone Number, Email, Shipping Provider, Shopify, Review/Feedback Systems, etc.

Level Up Your Business

Leverage data driven insights and enhanced CS to take your business to the next level

Initial Consultation

Sit down with our team, tell us how we can help you, provide us with some information about your business so we can build your virtual CX team

Testing And Perfecting

Engage with your virtual admin as a customer and ask it questions—then share your feedback on how we can refine it to better meet your needs

Try it Out Yourself

Contact Manni to Discover how we can Enhance your Customer Service

Phone & SMS (647) 370-4263

Hit Play to Listen to Manni in Action

Schedule a Consultation

Connect with a product specialist and one of our developers so we can fully understand your needs and create the perfect solution for you.

Some Features we Think are Pretty Cool

With our service, customers can easily text, email or call back the number or email that reaches out to them. Enjoy seamless communication tailored to your preferences, ensuring that every message gets a personalized response.

Say goodbye to "no-reply" 

Defining Spam

When Customer reach out 

Based on recent studies over 50% of the population experiences phone anxiety, marked by discomfort and physical symptoms during calls. This anxiety often stems from the lack of visual cues and the immediate pressure of verbal communication.

No More Phone Anxiety

OMNI Channel Communication With Cross Intermediary Memory

(Cross Intermediary Memory Coming Soon)

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