Improve Customer Satisfaction
Understand Your Customers
Reduce Customer Service Costs
Expand & Scale
With instant and personalized responses 24/7 in any language
Automate the repetitive work, to decrease workload and reduce CSR turnover
With all queries in once place leverage AI to identify issues and opportunities
Holidays, promotions, and new markets - scale up and down with ease
Mengalo is built for e-commerce & CPG!
Every CPG brand is unique. Whether you want real-time feedback and marketing updates in your inbox or a bi-weekly bespoke summaries, our service easily adapts to fit your needs.
Order Tracking
Product Questions
Company Information
Customer Feedback
1000's of Inquiries Resolved for Top-Tier Brands!
AI Powered Responses & Routing
Automate replies for structured inquiries and automatically route unstructured queries to the best suited respondent.
Phone
SMS &
Text
Works With
Review Platforms
Effortlessly connect with your customers through automated calls, emails, texts, chatbots, and more! Whether it's a virtual voice agent or a smart email responder, provide instant, personalized responses in any language, 24/7.
Connect Your Online Store
Integrate with your e-commerce store to optimize ticket handling and achieve the best analysis results.
Integrate Directly With Your Shipping Provider
For direct information retrieval and analysis on your shipping provider and how your customers feel about it - Analyze consumer feedback and assess the performance of your shipping provider.
Setup Process
Personalized Integration
We will help you connect your Phone Number, Email, Shipping Provider, Shopify, Review/Feedback Systems, etc.
Level Up Your Business
Leverage data driven insights and enhanced CS to take your business to the next level
Initial Consultation
Sit down with our team, tell us how we can help you, provide us with some information about your business so we can build your virtual CX team
Testing And Perfecting
Engage with your virtual admin as a customer and ask it questions—then share your feedback on how we can refine it to better meet your needs
Try it Out Yourself
Contact Manni to Discover how we can Enhance your Customer Service
Phone & SMS (647) 370-4263
Hit Play to Listen to Manni in Action
Some Features we Think are Pretty Cool
With our service, customers can easily text, email or call back the number or email that reaches out to them. Enjoy seamless communication tailored to your preferences, ensuring that every message gets a personalized response.
Say goodbye to "no-reply"
Defining Spam
When Customer reach out
Based on recent studies over 50% of the population experiences phone anxiety, marked by discomfort and physical symptoms during calls. This anxiety often stems from the lack of visual cues and the immediate pressure of verbal communication.
No More Phone Anxiety
OMNI Channel Communication With Cross Intermediary Memory
(Cross Intermediary Memory Coming Soon)